Why Online Education Platform Needs an Ed-Tech Chatbot

With the rise of the internet, education is now found online as well as in classrooms. There are many online learning platforms, including those offered by universities and the industry is growing quickly. As schools grow, it becomes difficult to handle thousands of student questions, keep everyone involved and offer personalized assistance. With ed-tech chatbot, educational organizations can now support learners in a smart, scalable and affordable way.

What do we mean by an EdTech Chatbot?

An ed-tech chatbot is an AI program made to help in the education industry. It works in real-time with learners through websites, WhatsApp and mobile apps — answering their questions, helping them choose courses, guiding with technical matters and so on.

According to Coursera, Chatbots can give learners a 24/7 communication channel, answer questions about assignments or concepts, and reduce dropout rates.”

Source: Coursera for Campus

What Makes EdTech Chatbots So Different?

If you work in edtech, provide online certificates or handle a complete university site, a chatbot can greatly improve how learners interact with you.

Important Advantages of Using an EdTech Chatbot:

Always Available Student Help

It is common for students to do their studies late in the day. A chatbot is there to help users at any time, regardless of the time zone.

Individualized Learning Programs

With AI, chatbots in education can recommend courses that match what students like and how they act.

Support for Admissions & Qualifying Prospective Students

Enable users to look up course information, help them apply and divide leads between your sales or admissions team — automatically.

Improving User Interaction & Reducing People Who Quit

Because chatbots respond quickly and allow students to interact, the risk of students leaving their courses is reduced.

How Converse AI Helps Online Learning Platforms 

Over 500 small and medium-sized businesses depend on Converse AI because it is both affordable and easy to use. It was built to be easy to use and includes:

• Support for Omni-Channel with a bot on the website, WhatsApp and Instagram
• Organize and follow up on the information of students who are interested in the school
• Automated quizzes and gathering feedback
• Using CRM to oversee student information
• You can try the platform for free for 14 days.

Converse AI is different from traditional chatbot systems because it is designed for small teams, making it simple for education providers to set up an edtech chatbot.

Practical Applications

A coding school that operates online introduced a chatbot to help new students during the onboarding process. Result? A 45% rise in how many students completed the first module.

When a digital marketing course provider used WhatsApp chatbots powered by Converse AI, leads were followed up with and the result was a 32% rise in paid conversions.

See How Converse AI can elevate your Ed-tech business.

Final Thoughts

Automation is shaping education today and students now want quick answers and customized experiences. Having a smart edtech chatbot on your platform can help it work faster, smarter and allow it to grow.

Want to see how things are different?

Experience the ease of transforming student support and engagement by signing up for the 14-day free trial of Converse AI.