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How to Train Staff & Use Chatbot in reducing Hospitality Costs

Introduction In today’s tough economic times, businesses are paying higher costs across the board. Expenses cut or investing in automation tools might seem the only solution, but cutting too much could hurt quality, lose customers and diminish profits in the

Bridging the Gap: How to Combine Automated and Human Customer Service for Maximum Efficiency

Bridging the Gap: How to Combine Automated and Human Customer Service for Maximum Efficiency As in any travel and hospitality organization, the  goal is indeed to provide customers with an experience that they will never forget. However, when operation costs

Tired of Missed Bookings? Boost Your Travel Business with WhatsApp Marketing!

Introducing: WhatsApp Marketing–a revolutionary, new way of messaging revolutionizing  Hotels, Travel Agencies, and Tourism firms and consumers. WhatsApp marketing acts as one of the most effective conversational marketing tools for the travel and hospitality industry. WhatsApp is no longer a

Improving Your Hotel’s Online Reputation: Strategies for Success

Improving Your Hotel’s Online Reputation: Strategies for Success A hotel’s online reputation can make or break it in the hospitality business. Reviews and ratings online are very popular source of choosing where to stay, so a bad one can scare

How Robotics & AI In Hospitality Tackling Labor Challenge

In recent years, the hospitality industry has been gravely impacted by what is growing labor crisis, as labor shortage has become a real critical issue for businesses around the world. However, this was made worse by COVID-19 pandemic which made

Must-Have Hotel Management Softwares Before Starting Business

Before you can launch your Hotel or Travel Agency business, you need to make a list of Must Have Hotel Management Softwares and Travel Agency solutions. Launching a hotel or an travel agency is a pretty aggressive move, but they’re

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