Improving Your Hotel’s Online Reputation: Strategies for Success

Improving Your Hotel’s Online Reputation: Strategies for Success A hotel’s online reputation can make or break it in the hospitality business. Reviews and ratings online are very popular source of choosing where to stay, so a bad one can scare

How Robotics & AI In Hospitality Tackling Labor Challenge

In recent years, the hospitality industry has been gravely impacted by what is growing labor crisis, as labor shortage has become a real critical issue for businesses around the world. However, this was made worse by COVID-19 pandemic which made

Must-Have Hotel Management Softwares Before Starting Business

Before you can launch your Hotel or Travel Agency business, you need to make a list of Must Have Hotel Management Softwares and Travel Agency solutions. Launching a hotel or an travel agency is a pretty aggressive move, but they’re

5 Ways Hotel Chatbots Can Simplify Refunds and Cancellations

Refunds and cancellations are a part of the travel and hospitality business. This should be handled with as little hassle as possible to keep guests happy and loyal because there could be unexpected travel changes, personal emergencies, or seasonal changes.

5 Ways WhatsApp Marketing is Revolutionizing Travel and Hospitality

In today’s fast moving digital world, travel and hospitality businesses need to adopt new communication strategies to remain competitive. With WhatsApp marketing, businesses can now bridge the gap between them and customers, through instant and personalized communication. Companies are revolutionizing

How AI Can Tackle Challenges Faced by Hotel Managers

Today, the hospitality sector is undergoing a tremendous transformation with many technological innovations significantly altering its operational reality. With so many challenges facing hotel managers in terms of balancing guest satisfaction and operational efficiency, one might ask whether the hotel

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