Author: admin_convo

Today, the hospitality sector is undergoing a tremendous transformation with many technological innovations significantly altering its operational reality. With so many challenges facing hotel managers in terms of balancing guest satisfaction and operational efficiency, one might ask whether the hotel

As a sector that operates in the intersection of hyper competitive and razor thin profit margins, the hospitality industry demands marketing teams to walk a very fine line between direct bookings and online travel agency (OTA) partnerships. Whilst direct bookings