One of the most effective methods of streamlining support and improving customer interactions is to add a chatbot to your site and increase engagement. The set up procedure might appear to be complicated, however, with the proper tool, you can develop and personalize your AI chatbot within a few minutes.
How Chatbot Can Improve Your Website
Consider a site chatbot as your virtual assistant that works 24/7. A chatbot does not take breaks unlike contact forms or outdated live chat that needs a person on standby to respond.
Advantages of Web Chatbots:
Lead Generation: Generate leads as visitors browse.
Customer Support: Respond to frequently asked questions immediately and decrease support volume.
Customer Service: Forward complicated requests to your human team with all the context.
Sales: Sell, recommend products, and make deals even when you are sleeping.
A properly placed chatbot does not only assist the users but also generates conversions, enhances customer experience, and minimizes bounce rate.
How to Add a Chatbot to Your Website in 5 Easy Steps (No Coding Needed)
Adding a chatbot to your website can sound technical, but with the right platform, it’s surprisingly simple. Whether you want to capture leads, answer FAQs, or improve customer support — a chatbot can do it all, automatically.
Here’s a step-by-step guide you can follow using platforms like Elfsight, HubSpot, or Converse AI:
Step 1: Choose a Chatbot Platform
Start by selecting a chatbot builder that offers a free plan or trial. Popular options include:
Converse AI (✅ 14-day free trial with WhatsApp & website integration)
Make sure the platform supports your needs — like lead generation, WhatsApp messaging, or industry-specific flows.
Step 2: Customize Your Chatbot
Use the platform’s visual editor or drag-and-drop builder to:
Set your chatbot’s greeting message
Add response buttons (e.g., “Track Order,” “Talk to Agent”)
Match the look and feel to your brand
💡Pro tip: If you’re using Converse AI, you can also set up chatbot flows for real estate, edtech, e-commerce, and more.
Step 3: Get the Embed Code
Once your chatbot is ready, the platform will generate a short embed code (usually in HTML format). This is what you’ll use to insert the chatbot into your website.
Step 4: Add the Code to Your Website
Log in to your website builder or backend (e.g., WordPress, Shopify, Wix). Paste the embed code in the:
<head> or <body> section of your theme
Or use a plugin/widget (depending on your platform)
Most platforms also offer instructions specific to your CMS.
Step 5: Publish and Test
After embedding the code:
Save changes
Refresh your website
Test the chatbot to ensure it loads properly and responds as expected
Try out different user paths to make sure the conversation flows naturally and all buttons work.
Converse AI is an excellent choice in a market that is saturated with chatbot tools that provide a powerful, scalable, and user-friendly solution to small to mid-sized businesses.
User-friendly interface- There is no need to be a techie to get started.
Industry-specific chatbots – Designed to work in hospitality, education, fitness, and retail sectors.
Omnichannel support – Omnichannel support Integrate with WhatsApp, Website, Messenger, and Instagram.
Lead generation oriented – Find, qualify and follow up leads automatically.
Customer-first automation – Maximize your support and minimize response times.
Two weeks free trial – Try the platform without any obligation.
No matter what type of business you are operating, a salon, a coaching platform, or an eCommerce business, Converse AI provides you with all the tools you need to reach customers in a smart way and scale with automation, without having to deal with massive complexity.
Frequently Asked Questions
Q. Is it possible to add chatbot on website free? Yes! There are numerous platforms that allow free trials or have limited versions. Converse AI has a free trial of 14 days with full functionality.
Q. Is a chatbot going to work on mobile websites? Absolutely. The bots developed by Converse AI are mobile-friendly and applicable on any device.
Q. Do I require coding? Not in the least. Drag-and-drop interfaces are used in Converse AI and the majority of contemporary chatbot builders.
We help businesses talk better with their customers. We give them powerful tools to have real conversations, keep customers happy, and grow their business.