10 Jun
What does the WhatsApp Chatbot API mean?
The WhatsApp Chatbot API is provided by WhatsApp (via Meta) so that businesses can automate their customer interactions. It allows you to design bots that are smart and can carry out different tasks:
- Answering FAQs
- Booking appointments
- Updating customers on their orders
- Getting people to complete their purchases
- Identifying the right leads as they happen
Since the API is built for automated messaging, it is best suited for businesses that require constant communication as they grow.
What is the process behind the WhatsApp Chatbot API?
You have to meet these requirements to use the WhatsApp API:
- An account with WhatsApp for Business
- A business that is verified on Meta Business Manager
- You cannot access the WhatsApp API from Meta without using a third-party provider such as Converse AI.
- After connecting, you have the ability to create chatbot flows, respond to users’ messages, and send automatic messages, ensuring all customers have a similar experience on WhatsApp.
The main advantages of using WhatsApp Chatbot API are listed below.
- 24 hours a day, 7 days a week, customer service is available. You can answer questions right away, even when the office is closed.
- A larger percentage of people are converted into customers. Bring back customers who left their carts by sending reminders, nurturing them, and answering questions right away.
- Automating the process of finding leads, set up automated conversations to help you get and qualify leads.
- No Problems with Integrations, you can use CRMs, Shopify, WooCommerce, or your own system to keep your data updated in real time.
- ☑ Customized User Experiences, Use what you know about customers to create better responses and boost interaction.
Examples of How WhatsApp Chatbot API Is Used In Different Industries
E-commerce: You can check your orders, recover saved carts, and view suggestions for products.
Ed-Tech: Respond to emails about the course, and arrange demo sessions.
Medicine: Book your medical appointments and exchange your prescriptions or medical reports.
Real Estate: Visit the properties, and provide details about them.
Logistic: Share the current location of the delivery, and update when the status of the delivery changes
🔍 What are the reasons to pick Converse AI for WhatsApp Chatbot API?
A lot of businesses find it difficult to use the WhatsApp API because of complicated setup, slow assistance, and inflexible templates. Converse AI was developed to resolve those issues.
Here are the ways we differ from other companies:
- You can use a no-code chatbot builder to go live right away, not after many weeks of work.
- Available prebuilt industry templates are E-commerce, EdTech, Healthcare & more
- ✅ ChatGPT prompts integrated into your bot – Make your bot smart right away
- Small and medium businesses can use it since it is very reasonably priced.
- We make sure to help you in person as you get started
How to Begin with WhatsApp Chatbot API
Step 1: Go to Converse AI and sign up for their WhatsApp Business API.
Step 2: Confirm your Meta Business Account
Step 3: Pick the situations where you want your chatbot to work (such as sales or support).
Step 4: Design how you want the conversation to flow or choose from Converse AI’s templates.
Now is the time to begin interacting with your audience.
In conclusion, I would like to share a few thoughts.
For those who want to increase customer communication, using the WhatsApp Chatbot API is essential. Automating chats will cut down on your time, help you generate more money, and make your customers happy, no matter if you’re an online store, a coaching business, or a growing brand.
Are you all set to begin?
We help businesses talk better with their customers. We give them powerful tools to have real conversations, keep customers happy, and grow their business.
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Email: contact@theconverseai.com
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