Day: January 13, 2025

Bridging the Gap: How to Combine Automated and Human Customer Service for Maximum Efficiency As in any travel and hospitality organization, the  goal is indeed to provide customers with an experience that they will never forget. However, when operation costs

Introducing: WhatsApp Marketing–a revolutionary, new way of messaging revolutionizing  Hotels, Travel Agencies, and Tourism firms and consumers. WhatsApp marketing acts as one of the most effective conversational marketing tools for the travel and hospitality industry. WhatsApp is no longer a

Improving Your Hotel’s Online Reputation: Strategies for Success A hotel’s online reputation can make or break it in the hospitality business. Reviews and ratings online are very popular source of choosing where to stay, so a bad one can scare

Before you can launch your Hotel or Travel Agency business, you need to make a list of Must Have Hotel Management Softwares and Travel Agency solutions. Launching a hotel or an travel agency is a pretty aggressive move, but they’re

Refunds and cancellations are a part of the travel and hospitality business. This should be handled with as little hassle as possible to keep guests happy and loyal because there could be unexpected travel changes, personal emergencies, or seasonal changes.